Mobility is one of the hottest trends in the technology world today-from the proliferation of smart phones and mobile applications to the recognition by businesses that it’s no longer an option in order to stay competitive. At Vocalocity we strive to provide you and your business all the tools you need to leverage mobility by offering services empowering you to “Work Smart from Anywhere”.  We take pride in offering you

Well, it’s the end of Telework Week and we’ve had a lot of fun sharing stories about how Vocalocity’s VoIP business phone service can help you stay connected – no matter where you are. One of the initiatives that Vocalocity supports is our internal Teleworking Program. Did you know that we actually won the Clean Air Campaign’s Telework Catalyst Award in 2011 for our innovative, earth-friendly program? It’s true – with

One of the perceived issues with teleworking is productivity – how do you know that your employees are actually fulfilling the “work” part of “work from home?” Back in September 2011, our own Melissa Levine spoke at the Clean Air Campaign’s Telework Summit here in Atlanta, and fielded questions from the audience about productivity and employee oversight. While the other panelists mostly agreed that it was up to employers to

You may already know, Vocalocity offers a series of VoIP features, and now we allow you to upload on-hold music to create a fully customized phone experience for your callers.  This month, our tip suggests you take it one step further and ‘marketize’ your on-hold experience by peppering in various marketing messages too! Our Hold Music feature is free to all customers and allows users to upload multiple recordings.  You

What if your plug-and-play phone system could log your phone calls in MS Outlook?  Or if your caller ID was as informative as a LinkedIn profile?  What if you were provided not only the location of your caller’s number, but also the weather, time and link to his or her corporate website? In a perfect world, we wouldn’t have to buy new software and equipment to meet our evolving business

In early October, we proudly launched Microsoft Dynamics Application for Vocalocity Desktop at the ExtremeCRM2011 Conference and Expo in Las Vegas. This partner conference – hosted by MS Dynamics Partners – provides independent software vendors (ISVs) and resellers the opportunity to come together, share thoughts, improve selling strategies and deliver concepts of best practices.  Our participation in the event was motivated by our desire to demonstrate how Vocalocity can improve their value proposition and help

There is one thing every small business has in common – the desire to maximize sales. That is a truism. However, if the old sales adage “For every 100 leads, 20 will qualify, 2  will close” rings true, in order to maximize sales you must first maximize leads, and often times that is easier said than done. What’s more, there so many approaches available to help you increase your leads