You are more than a small business owner. You’re a parent, a friend, a spouse, a civil leader and let’s face it – you have a life outside of your business. Or, well,  you try to. That is why we are so exicted to introduce Vocalocity Mobile, an application for your iPhone and Android smartphone. We have designed this app to help you get your life back by allowing you

You may already know, Vocalocity allows you to upload on-hold music to create a fully customized phone experience for your callers.  This month, our tip suggests you take it one step further and ‘marketize’ your on-hold experience by peppering in various marketing messages too! Our Hold Music feature is free to all customers and allows users to upload multiple recordings.  You may also choose whether the files are played randomly

Yes, you heard correctly! Our Vocalocity support pages have undergone a fancy new facelift. In a committed effort to improve your customer support experience, we found it vital to provide you with an all-in-one destination for easy access to all of your Vocalocity utilities. We are excited to introduce you to the Vocalocity Customer Support Portal & Knowledge Base.       Vocalocity Support Portal Features Include: Find Articles Keyword

What if your plug-and-play phone system could log your phone calls in MS Outlook?  Or if your caller ID was as informative as a LinkedIn profile?  What if you were provided not only the location of your caller’s number, but also the weather, time and link to his or her corporate website? In a perfect world, we wouldn’t have to buy new software and equipment to meet our evolving business

In early October, we proudly launched Microsoft Dynamics Application for Vocalocity Desktop at the ExtremeCRM2011 Conference and Expo in Las Vegas. This partner conference – hosted by MS Dynamics Partners – provides independent software vendors (ISVs) and resellers the opportunity to come together, share thoughts, improve selling strategies and deliver concepts of best practices.  Our participation in the event was motivated by our desire to demonstrate how Vocalocity can improve their value proposition and help

There is one thing every small business has in common – the desire to maximize sales. That is a truism. However, if the old sales adage “For every 100 leads, 20 will qualify, 2  will close” rings true, in order to maximize sales you must first maximize leads, and often times that is easier said than done. What’s more, there so many approaches available to help you increase your leads

Who knew so much opportunity could be derived from such a simple widget? Vocalocity Click-to-Call-Me features a powerful widget designed for your customer’s convenience